Macclesfield based user experience (UX) design and development agency, Sigma, has been appointed as the UX and design partner of the Department for Education (DfE) in the North of England.
Sigma will support the DfE with developing and improving its products and services as part of its digital transformation strategy.
The £1.5 million contract will start in Spring 2020 and run for two years, allowing the the DfE to draw upon Sigma’s UX design expertise.
Sigma’s scope of work will include improving the user experience of services designed for, and delivered to, teachers, schools, parents and children. It will specifically focus on designing and developing end-to-end services that fit together as a coherent, consistent offer for users.
Shaun Gomm, Commercial Director at Sigma UK, said:
This is a pivotal partnership for Sigma, and one that will see our expertise put to use as a leading UK user experience and design agency. We are looking forward to further developing our relationship with the DfE and working closely together to improve the everyday lives of teachers, parents and pupils.
Jack Collier, Deputy Director of Digital at Department for Education, said:
We need to think beyond just building digital products and transactions. We want to consider the longer-term experience of our users over time and build stronger relationships with them. This will give us richer insight and a deeper understanding of their changing needs. That insight will enable us to get better and better at supporting them to achieve their goals.”
Sigma is a leading specialist in UX design agency established in 2007, and specialises in taking an inclusive approach to improving the accessibility of digital products and services.
The Macclesfield based team was also recently appointed to help develop the NHS’s online services and educate their in-house team.