The government website, Gov.uk, is to trial a new generative AI chatbot to help small businesses access advice on rules and support. Up to 15,000 people will be able to use the tool as part of the trial, with the chatbot linked from 30 of the government website’s business pages. The tool uses … [Read more...]
News for: Comms and Technology
Expert Opinion: Cybersecurity insights for UK Businesses
Dave Taylor, MD of Handforth-based IT support specialists, Amshire, explains the key cybersecurity insights for businesses from the 2024 Hiscox Cyber Readiness Report. In today’s digital-first world, UK businesses face an evolving and intensifying threat landscape. The 2024 Hiscox Cyber … [Read more...]
Acquisition for Alderley Edge software provider
Alderley Edge-based software provider, IEG4 has announced the acquisition of Agile Applications, another provider of Software-as-a-Service (SaaS) solutions to local authorities. IEG4 provides SaaS digital solutions to public sector bodies, and the acquisition of Agile Applications will expand its … [Read more...]
New guidelines announced to support business leaders with cyber resilience
A new draft Code of Practice on cyber security governance has been published to help UK business leaders to bolster their resilience to cyber attacks. Aimed at business directors and senior leaders, the guide aims to ensure businesses treat cyber threats as seriously as they would legal or … [Read more...]
UK SMEs lack IT knowledge to make critical business decisions finds Sharp research
Despite an increase in investment in IT post-pandemic, a majority of IT professionals in UK SMEs admit they aren’t familiar enough with key IT areas such as cloud or IT security to make the right decisions for their business, according to a Europe-wide survey by Sharp. The provider of business … [Read more...]
Macclesfield IT company launches new range of CRM solutions
Macclesfield based IT solutions provider, Axon IT, has announced the launch of a new range of Microsoft Dynamics CRM solutions. These solutions are designed to complement Axon IT's existing bespoke services, offering clients greater flexibility and accelerated implementation times. With the … [Read more...]
Chess acquires specialist cybersecurity consultancy
Alderley Edge-based IT provider, Chess, has announced the acquisition of specialist cybersecurity consultancy, CyberLab. CyberLab takes an innovative cybersecurity-as-a-service (CSaaS) approach that combining consultancy and technology to deliver the most robust solution for managing cyber … [Read more...]
Digital Markets, Competition and Consumers Bill introduced to crack down on unfair business practices online
The government has set out new legislation to strengthen consumer protections when using and purchasing goods and services online. The Digital Markets, Competition and Consumers (DMCC) Bill, introduced to Parliament on 25th April, will enhance the role of the UK’s Competition and Markets … [Read more...]
Vulnerability identified in 3CX Desktop app
Users of 3CX’s Desktop app, allowing businesses to make phone calls via their computers, are being advised to uninstall the app following vulnerability in the software. The vulnerability is affecting versions 18 and above of the 3CX Desktop on both Windows and macOS operating systems (pictured). … [Read more...]
Outsourced IT providers included in updated cybersecurity regulations
Changes to the UK’s cybersecurity standards will see outsourced IT providers brought under the scope of regulations to ensure vital services such as energy supplies and transport are protected from digital threats. The proposed updates to the Network and Information Systems (NIS) Regulations come … [Read more...]
Brand and website refresh for Macclesfield IT and tech transformation company
Axon, an IT and tech transformation company based in Macclesfield, Cheshire, has refreshed its brand after 20 years in business. The senior leadership team at Axon decided it was time for a refresh to better represent the company’s vision and core proposition. The refreshed brand and website … [Read more...]
More than a million businesses now eligible software discounts through Help to Grow: Digital scheme
Businesses with 1 to 249 employees can access discounts worth up to £5,000 on approved Customer Relationship Management (CRM) and eCommerce software as part of an expansion of the Help to Grow: Digital programme. The flagship scheme aims to support SMEs to increase their productivity by allowing … [Read more...]